Frequently Asked Questions

Blocking unwanted emails by using the Junk Email Filter (for Outlook users)

Blocking unwanted emails by using the Junk Email Filter (for Outlook users)

The Outlook Junk Email Filter checks the sender of every incoming message against lists of email addresses and Internet domains (the part of the email address after the @ symbol) designated either as safe, or to be blocked. You can customise the filter to block or allow senders or message types.

This article describes how Outlook users can block unwanted emails by using the Junk Email Filter.

First Process of blocking junk mails

Preventing trusted senders from being blocked

By adding email addresses and domain names that you trust to the Safe Senders List, you instruct Outlook that messages from those sources are never to be considered as junk. If you belong to mailing lists or distribution lists, you can also add these names to your Safe Recipients List.

To add a person to the Safe Senders List, proceed as follows.

  1. From within Outlook, click a message from the sender.
  2. Click the Home tab.
  3. In the Delete group, click Junk, and then click Never Block Sender.

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To add an email address or domain to the Safe Recipients List, proceed as follows.

  1. From within Outlook, click a message from the group or mailing list.
  2. Click the Home tab.
  3. In the Delete group, click Junk, and then click Never Block this Group or Mailing List.

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Adding safe senders and safe recipients if you don't have a message

If you don't have a message from the person or group, you can still manually add email addresses or domains to these lists by doing the following:

  1. From within Outlook, click the Home tab.
  2. In the Delete group, click Junk, and then click Junk Email Options.

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The Junk E-mail Options page opens.


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Adding safe senders

  1. To add safe senders, proceed as follows.
    1. Click the Safe Senders tab.
The Safe Senders page opens.

  • Click Add.

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The Add address or domain window appears.


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  • Enter the name or address that you want to add. For example, you can add a specific email address, such as [email protected], or an Internet domain, such as @example.com, or example.com.
  • Click OK.
The address appears in your Safe Senders list.

  1. Repeat Step 3b to Step 3d for each entry that you want to add.
  1. If you want all Contacts to be considered safe senders, tick the Also trust email from my Contacts check box.
  1. Some people who you correspond to might not be listed in your Contacts. If you want all such people to be considered as safe senders, tick the, Automatically add people I email to the Safe Senders List check box.
If you have existing lists of safe names and addresses, you can move that information into Outlook. To do this, click Import from File, and browse for the list file that you want. To create a file that uses your current list, click Export to File and then specify where you want the new


Adding safe recipients

  1. To add safe recipients, proceed as follows.
    1. Click the Safe Recipients tab.
The Safe Recipients page opens.

  • Click Add.

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The Add address or domain window appears

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  • Enter the name or address that you want to add. For example, you can add a specific email address, such as [email protected], or an Internet domain, such as @example.com, or example.com.
  • Click OK.
The address appears in your Safe Recipients list.

  • Repeat Step 3b to Step 3d for each entry that you want to add.
  • If you have existing lists of safe names and addresses, you can move that information into Outlook. Click Import from File and browse for the list file that you want. To create a file that uses your current list, click Export to File and then specify where you want the new file saved.
Note:
To change a name on your
Safe Recipients list, click the name that you want to change and then click Edit. To remove a name, click the name that you want and then click Remove.

Note:
If you are using a Microsoft Exchange Server account, all of the names and email addresses that are in your organisation's address book, also known as the Global Address List, are automatically considered safe.


Blocking messages from someone

Messages from email addresses or domain names in the Blocked Senders List are always treated as junk. Outlook moves any detected incoming message from senders in the Blocked Senders List to the Junk Email folder, regardless of the content of the message.

Note:
The Outlook Junk Email Filter doesn't stop junk email from being delivered, but instead diverts suspected spam to the
Junk Email folder. You can change the sensitivity of the Junk Email Filter by changing its level of protection, or by using third-party solutions, which can be more aggressive.

To add someone to the Blocked Senders List, proceed as follows.

  1. From within Outlook, click a message from the sender.
  2. Click the Home tab.
  3. In the Delete group, click Junk, and then click Block Sender.

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  1. On the Blocked Senders page, click Add.
The Add address or domain window appears.


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  1. Enter the name or address that you want to add. For example, you can add a specific email address, such as [email protected], or an Internet domain, such as @example.com, or example.com.
  1. Click OK and repeat Step 4 to Step 5 for each entry that you want to add.
Each address entered now appears on your Blocked Senders list.

Second Process of blocking junk mails


Open your outlook app in desktop or laptop and right click on the mail which you want block.

You will see below options.


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Click on junk and then select block sender.









Last Updated 2 years ago

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